Part two of a series on choosing a differential repair shop focuses on reputation and customer service skills.
If you are looking at a differential repair shop in Mesa, a good resource to use is online reviews. Are online reviews the final word? Not at all. In fact, look at reviews for something deeper under the surface. If there is nothing but glowing, 100% universally positive reviews, do not trust them. It is fairly easy to leave an online review. All it takes is someone creating a fake profile, and they can put whatever they want to down about the shop. In a lot of cases, it is the shop owner themselves who puts the review up.
However, if you see reviews that are overwhelmingly negative, they also bear closer scrutiny. Look for common themes. If you see comments like “They are very rude, and don’t know what they’re doing.” or “Had to take my car in three times to get it fixed.” are definite red flags for picking a differential repair shop. Another thing you want to look at is whether they are a general mechanic, or whether they specialize in power train repairs.
Differential Repair In Mesa: Who to Go To
When it comes to differential repair in Mesa or anywhere else for that matter, go for a transmission or four wheel drive shop. Ask a lot of questions before you give them your keys. What kind of warranty is there on the parts and labor? What certifications do they have? How long will it take? The more you know, the more it will make your repair much easier on you both in terms of your stress level and your pocketbook. Why does knowing all of this help your pocketbook? Well, if they do the job halfway, they’re going to have to farm it out to another shop. The more an auto changes hands, the more money it is going to cost you in terms of transport fees, disposal fees, and other things that can come up when they move a car to another place.
So remember, when you are going to a mechanic, you want to make sure that not only will they fix your car, but also that they know how. That way you know that you’ve taken it to the right place to get your rear differential repaired.
Read part one of this series for more information on differential repair
11240 East Apache Trail
Apache Junction, AZ 85120-3529